Versand

Shipping Location and Processing Time

Shipping Origin: All orders are shipped from our USA logistics center to ensure product quality and efficient handling.

Processing Time: Orders are processed and shipped within 1-2 business days after payment confirmation (excluding weekends and U.S. holidays).

Domestic Shipping (U.S. Orders)

To ensure fast delivery, we partner with top U.S. carriers such as UPS, FedEx, and USPS.

Smart Shipping: Our system automatically selects the best shipping method based on your address, package weight, and delivery speed.

Standard Delivery Time: Typically 3-5 business days.

Shipping Coverage: We ship to all U.S. locations. Remote areas (e.g., Alaska, Hawaii) or peak seasons (e.g., Black Friday, Christmas) may experience slight delays.

Full Tracking: Regardless of the carrier, you will receive a tracking number and link in your shipping confirmation email.

International Shipping (Non-U.S. Orders)

We work with DHL, FedEx, UPS, and other leading international carriers to provide reliable cross-border shipping.

Smart Shipping Solution: Our system selects the fastest and most reliable shipping method based on your destination country, customs policies, and real-time route conditions.

Standard Delivery Time: Usually 7-15 business days.

Customs Information: International delivery times are affected by customs clearance, local procedures, and delivery networks. In rare cases (e.g., customs inspections or severe weather), delivery may take up to 20 business days.

Full Tracking: Once shipped, you will receive a unique tracking number to monitor your package’s international journey.

Duties and Import Taxes

To simplify your cross-border shopping, we use an all-inclusive DDP model:

Prepaid Taxes: The total amount you pay at checkout includes the product cost, international shipping, and any applicable duties and VAT.

No Additional Fees: You will not be charged extra fees by customs or the courier upon delivery. If you are incorrectly charged, please contact our support team immediately.

Order Tracking

We ensure full transparency for every order, so you can check the latest status at any time.

Automatic Notifications: Once your order ships, we will send a tracking number to your registered email.

Multiple Tracking Methods: You can click the link in the email or enter the tracking number on the carrier’s official website.

Tracking Delays: Carriers may take 24-48 hours to scan and update tracking information. If you cannot see updates immediately, please try again later.

Account Tracking: You can also log into your account and view real-time tracking in the “Order History” section.

Risk Notes

Address Accuracy: Please ensure your shipping address is correct. Delivery failures due to incorrect addresses or unreachable recipients may result in additional reshipping fees.

Damage or Loss: If your package is damaged or shows no updates for more than 10 days beyond the estimated delivery time, please contact us immediately.

Contact Us
If you have any questions about your order, need to request a return, or require reshipping, please contact our support team:

Support Email: airblockservice@outlook.com

Response Time: We promise to reply to all inquiries within 24 hours.