Terugbetalingsbeleid

Thank you for your support and trust. Your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

30-Day Hassle-Free Return Guarantee

We offer a 30-day return window starting from the date of delivery (based on the logistics tracking information).

Return Conditions: Items must be returned in their original, unused condition with no signs of wear, washing, or damage. All original tags and packaging must remain intact.

 Damaged, Defective, or Incorrect Items

Please inspect your package upon arrival. If you receive an item that is:

Damaged during shipping.

Incorrect (not what you ordered).

Defective (manufacturing issue).

Action: Please contact us within 48 hours. We will cover the full cost of return shipping. We offer a fast replacement or a full refund at no extra cost to you.

 How to Initiate a Return (4 Simple Steps)

To ensure a smooth refund process, please do not send items back without prior authorization:

Contact Support: Send an email to airblockservice@outlook.com with your Order Number and the reason for return. (Please attach clear photos if the item is defective).

Receive Authorization: Our team will review your request within 24 hours and send you a Return Merchandise Authorization (RMA) number along with detailed instructions.

Arrange Shipping: For eligible returns, we will provide a Prepaid Shipping Label or coordinate a courier pickup. You will not be charged for return shipping.

Send the Package: Pack the item securely and hand it over to the courier.

Refund Information

Inspection Period: We will inspect the returned item within 3-5 business days of receipt.

Refund Method: Once approved, the refund will be processed back to your original payment method.

Processing Time: Refunds typically appear in your account within 10 business days. If you do not see the refund after 15 business days, please check with your bank or contact us for a transaction reference number.

 Contact Us

If you have any questions regarding returns, please feel free to reach out:

Customer Support Email: airblockservice@outlook.com

Response Time: We promise to reply to all inquiries within 24 hours on business days.